“A lady came in on a wheelchair for an appointment with Radiology. After her visit, she wheeled herself out and paused to glance over at the gift shop. I heard her make a comment to the radiology tech about needing to do some shopping or liking gift shops, and so I invited her in to take a look. I quickly learned that she is the Executive Director for a local non-profit, and had been too ill in December to shop for Christmas gifts for her staff. She told her staff that Christmas was going to have to be extended to the end of February to give her some extra time.

After looking over all our merchandise, she ended up purchasing 17 items at a cost of $247.50. She seemed thrilled to find all kinds of unique and special items at reasonable prices, and at one place without even leaving the hospital. This got me thinking about the value and benefit we offer to patients of the hospital who are there for some form of medical services, but can also shop for items at a place where it is likely more safe than meandering through a shop downtown.”